- Neon Sine Software can be contacted by email only.
- When emailing, please include the product name, version and licence ID. The licence ID is found in the About window. If you have not purchased yet, please state licence ID: Trial.
- Although it cannot be guaranteed, we aim to answer within 24 hours. If this is not possible, you should at least receive an acknowledgement, along with an estimate of when you can expect an answer.
- At certain times of year, we may close down for a short period for annual holidays. A notice will be posted on the home page on such occasions.
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