• Neon Sine Software can be contacted by email only.
• When emailing, please include the product name, version and licence ID. The licence ID is found on the About tab. If you have not registered yet, please state licence ID: evaluation.
• Although it cannot be guaranteed, we aim to answer within 24 hours. If this is not possible, you should at least receive an acknowledgement, along with an estimate of when you can expect an answer.
• At certain times of year, we may close down for a short period for annual holidays. A notice will be posted on the home page on such occasions.
• If you are concerned about providing you email address or other personal information, please read our privacy policy.

Getting Help

• Use this address if you need help using one TurboSave:
  
  support@neonsinesoftware.co.uk
  
  
• Before sending a question, please check the Frequently Asked Questions