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Changes for the General Data Protection Regulation (GDPR)

The new General Data Protection Regulation (GDPR) comes into force in May 2018.

With that in mind, a great deal of thought has been given to why we need various pieces of data, and how we use it.
A number of changes have been made to the Neon Sine Software website.

Updated and expanded Privacy Policy

  • This describes more clearly what Personal Data we collect, how we use it, how we protect it, and when we delete it.

Added Website Terms and Conditions

  • This is a new page, and also refers to the privacy policy.

Updated Shop Terms and Conditions

  • This page now refers to the privacy policy. Customers have to check a box to agree to the terms before ordering.

Added Personal Data Query Form

  • This enables customers to ask us what Personal Data we have about them.

Added Personal Data Change Form

  • This enables customers to ask us to alter and correct the Personal Data we have on record. It also allows them to ask us to delete some of the information.

A minimal amount of address information is collected during ordering

  • We just ask for the country and state/county now.

The option to comment on our blog posts has been removed

  • This removes another place where Personal Data could be collected without consent.
  • We may add this option back in future, but blog posts are not a high priority at the moment.
  • 2 May 2018 — This was added back after further changes to this website.

It is no longer possible to create an account from the ‘My Account’ page

  • Customers can only create accounts when placing an order, where they also have to consent to the terms and conditions. (Creating an account is still optional.)

The option of purchasing non-subscription keys has been removed

  • This should eventually mean fewer requests to replace lost licence keys from many years ago, and therefore less need to retain and process Personal Data.

 

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Version 2 Software Releases

Along with the newly updated website, all software products have been updated to version 2 – Just Barcodes, Just Barcodes CL and Sudoku Now!

To the outside world, the changes will appear fairly minor. But there have been a number of internal changes. The revision histories, accessed from the download pages, have more details.

Licence Changes

All version 2 software requires version 2 licence keys. This is a primary reason for updating all the software versions together.

Since 2004, we have provided free lifetime updates. Sadly, that has become unsustainable, and changes became necessary.

From version 2 onwards, there is a choice of the following:

[Edited April 2018 – standard licences are no longer available.]

Standard Licence – this is similar to before – except that major upgrades will now require a new key, for which there will be a charge. If a major upgrade becomes available within 3 months of purchase, we will provide it free of charge – just fill in a free upgrade form. Minor updates will still be free, as before.

Subscription Licence – this will work for a fixed period, starting from when the key is first used. However, there is the advantage that you are entitled to free major upgrades, for a fixed period, starting from the date of purchase. A new key will be required, but will be provided free of charge – simply fill in a free upgrade form. The period for the new key will be based on the date of purchase and the length of the subscription. Minor updates will of course be free as well.